Client: AmberFin – a global business specialising in video conversion and transcoding for the broadcasting industry.

Challenge: The business wanted a new organisational structure put in place. AmberFin’s CEO, Jeremy Deaner, was clear that “people must be put first”, throughout the process. Any changes in personnel needed to be handled very sensitively, as the business has a strong reputation for looking after their people, which has enabled them to attract the best talent.

How we solved it: After consulting the senior team we provided advice on the structure of the business, ensuring changes were made to achieve the management goals and best results. Due to the global nature of the business we needed to work within a variety of country employment laws.

As part of the process we assisted with new contracts of employment, redundancy and outplacement support.

Following this process it became obvious that the company needed a new performance management system that was more robust, and in keeping with the long term business goals. After reviewing the current practices we designed a new scheme and implemented it in the business. The new appraisal system was based on key desired staff behaviours as well as their technical achievements. We provided training for all the management and team members on the new approach.

The results: We continue to work with AmberFin, ensuring they are kept up to date with employment legislation and best practice.

Jeremy Deaner concludes: “I have been very grateful for the support and advice provided by HRS4U during the restructuring of our operations, and for the guidance and direction given. I am convinced that AmberFin is now in a structurally stronger position to grow and that with the new processes for evaluating performance our people have clearer direction across the business. I would recommend HRS4U as a supplier of HR support services and I am pleased that Laura and the team will be working with us as a retained agency going forward.”

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